To improve the health status of our communities through the provision of high-quality, affordable, community-based health care to underserved individuals and families while providing support and partnerships with our network of providers. Our intention is to support a medical home for our members that ensures access to care, quality services and a compassionate understanding of their needs.
Health Choice Network is an industry leader in innovative technology solutions. A national model for effective collaboration among health care partners, positioning our members as an integral part of the health care delivery system.
The HCN family is guided by these Values
They describe our company as we want it to be. We want our decisions and actions to demonstrate these Values. We believe that putting our Values into practice creates long-term benefits for members, customers, employees, suppliers, partners and the communities we serve.
We act with INTEGRITY in all we do
We are personally accountable for the highest standards of behavior, including honesty and fairness in all aspects of our work. We vow to fulfill our commitments as responsible citizens and employees. We will consistently treat customers and company resources with the respect they deserve.
We are CUSTOMER FOCUSED
We value that every action is shaped by a relentless commitment to meeting and exceeding customer expectations regarding service quality. We strive to provide customer satisfaction and service excellence. We each lead through our competence, creativity and teamwork.
We are RESULTS DRIVEN
We value our ability to meet organizational goals and customer expectations. We apply technical knowledge, analyzing problems, and calculating risks to make decisions that produce high-quality outcomes. Our members, employees and suppliers deserve results which are achieved through fair and equitable treatment, clear agreements and honest feedback on performance.
We facilitate CAREER GROWTH for our employees
Our continued success requires us to provide the opportunity for education and development needed to help our employees grow. We will take advantage of those opportunities and keep learning to improve our skills and produce high quality work.
We respect the need for WORK LIFE BALANCE
We recognize that a happy employee is a productive employee. We appreciate the need to balance priorities in both our professional and personal life.
Mission,Vision and Core Values